Contact

Reach NexaraTech support.

Use email for Kroma support, product questions, privacy requests, or general NexaraTech inquiries.

Kroma supportPrivacy questionsPurchase accessProduct inquiries
support@nexaratech.ca

One inbox handles support, privacy, and product questions.

We aim to respond within two business days. NexaraTech cannot view private media or local Kroma records unless you choose to send a specific example.

Before sending

Share enough context.

Include app name, device model, iOS version, Kroma app version, and a short description of what happened. Redact private media, captions, account tokens, and personal information from screenshots or files.